Welcome to our website! By accessing and using our services, you agree to the terms and conditions outlined below. Please read this information carefully.

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1. Definitions and Terminology

1.1. "Centrul NEON" refers to Centrul NEON S.R.L., a company registered in Romania, offering psychotherapy, nutrition, physical activity services, and online courses.

1.2. "User" or "Client" means the person who accesses, orders, or uses the services and products provided by Centrul NEON.

1.3. "Services" include psychotherapy sessions, nutrition counseling, physical activity programs, and online educational courses offered by Centrul NEON.

1.4. "Site" refers to Centrul NEON's online platform (https://centrulneon.com).

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2. Acceptance of Terms and Conditions

By using the website and services of Centrul NEON, you confirm your agreement to these Terms and Conditions. If you do not agree, please refrain from using our website and services.

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3. Services Offered

3.1. Psychotherapy Services: Sessions designed for psychological evaluation and counseling, delivered by licensed specialists.

3.2. Nutrition Services: Guidance on improving lifestyle and overall health through nutrition counseling.

3.3. Physical Activity Services: Sessions promoting an active and healthy lifestyle, coordinated by certified professionals.

3.4. Online Courses: Educational courses provided in modules accessible through the website.

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4. Privacy and Data Processing

4.1. Centrul NEON collects and processes personal data in compliance with the General Data Protection Regulation (GDPR). Personal data collected may include, but is not limited to, name, email address, phone number, and relevant medical information.

4.2. Personal data is used for:

• Delivering and personalizing services;

• Communicating with users;

• Improving user experience on the site.

4.3. Personal data will not be disclosed to third parties without prior consent, except as required by law.

4.4. User Rights: Under GDPR, you have the right to access, rectify, delete, restrict processing, request data portability, and object to the processing of your data. To exercise these rights, contact us at infocentrulneon@gmail.com.

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5. Intellectual Property Rights

5.1. All content on the Centrul NEON website, including text, images, video, and audio materials, is protected by copyright laws and is the exclusive property of Centrul NEON or licensed content providers.

5.2. Users are not permitted to copy, distribute, modify, or exploit the website's content without prior consent from Centrul NEON.

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6. User Obligations and Responsibilities

6.1. Users must provide accurate and complete information when registering and using services.

6.2. Using Centrul NEON’s services for illegal, fraudulent, or unauthorized activities is prohibited.

6.3. Users must respect scheduled appointments and notify at least 24 hours in advance of any changes or cancellations.

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7. Payment and Refund Policy

7.1. Payments for services and courses must be made in advance as per the plans available on the website.

7.2. Payments are non-refundable in cases of non-attendance, except for justified cases evaluated individually by Centrul NEON.

7.3. Cancellations made at least 24 hours in advance allow users to reschedule sessions without additional charges.

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8. Limitation of Liability

8.1. Centrul NEON strives to provide quality services but does not guarantee uninterrupted or error-free services.

8.2. The use of services is at the user's own risk, and Centrul NEON is not responsible for damages or losses resulting from the use of its services.

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9. Modification of Terms and Conditions

9.1. Centrul NEON reserves the right to modify these Terms and Conditions at any time. Changes will be published on the website and will take effect upon publication.

9.2. Continued use of services after changes to the Terms and Conditions constitutes acceptance of the modifications.

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10. Jurisdiction and Applicable Law

These Terms and Conditions are governed by Romanian law. Any disputes arising from or related to the use of Centrul NEON’s services will be resolved by competent Romanian courts.

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Contact

For any questions or clarifications regarding these Terms and Conditions, please contact us at info.centrulneon@gmail.com.